If you are using a VPN or Proxy, please disable them or contact support team. Please provide debug info from textarea below: ptKgc9wQ5zcuhggL1AJoozjzwx6zuaa6rd5wQh96kQy2RR9XXxJaYsAo9wW28CpN7hkvMMGtGJuVTHtLZShMC9vBjF3HKtaA2nUYKh8xoUaAFgWXdaiijU2JHv8bcA7vo3g92xyBJ6hrAFaeAsG
You can also try to pass an automatic check but with no guarantee.